Production Servers Patching for AclaraHosting

Scheduled for Sep 20, 03:00 - 07:00 EDT

Scheduled

Maintenance Details: This maintenance event has been scheduled to apply updates to the Production servers and services.

Saturday - 09/20/2025, 3 am - 7 am EST

Client Impact: This event affects Production servers and services only. The ability to access and use these systems will be unavailable periodically during this window. The actual impact should not exceed the scheduled time frame.

For product emergencies during or after patching please open a severity 1 or 2 support case through Aclara Connect, call 800.892.9008, or contact your primary within Aclara Support for assistance.
Aclara Operations Support Center
SaaS Operations – IT Client Services
Aclara Support

Please note that all times listed above are Eastern Time.

Thank you in advance for your patience and understanding. Please contact us at any of the methods below for more information.

Sincerely,
Aclara Support

AclaraConnect Portal Login: https://aclara.com/
1.800.892.9008
Please direct all emails to AclaraSupport@hubbell.com
Posted Sep 10, 2025 - 11:46 EDT
This scheduled maintenance affects: AclaraHosting Portal, AclaraHosting SFTP, Aclara Grid Monitoring, Aclara Metrum Cellular Portal, UtiliWise Portal, and Client Environments.
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