Aclara Metrum Cellular Maintenance Notification

Scheduled Maintenance Report for AclaraHosting

Postmortem

The scheduled maintenance was completed successfully. Please disregard previous message.

Components affected

Aclara Metrum Cellular Portal

Posted Mar 25, 2026 - 20:57 EDT

Completed

The scheduled maintenance was completed successfully. Disregard previous message.

Posted Mar 25, 2026 - 20:43 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 25, 2026 - 20:00 EDT

Scheduled

Aclara will take a brief maintenance window to perform regular updates to the Aclara Metrum Cellular Headend environment. Details on the maintenance window are below.

AMC system update from v7.3.5 to v7.5.0
Prep work completed this morning, tonight we will update the system UI.

Proposed Start Time: ~8:00 PM ET
Expected duration of maintenance period: 1 Hours
MultiSpeak Disruption: < 30 minutes
Ingestion Disruption: < 30 minutes
UI Unavailability: < 1 Hour

Following the maintenance window, Aclara will perform an additional validation of AMC operations.

Validation Window: 8:30 PM - 10:00 PM ET

Thank you in advance for your patience and understanding. Please contact us at any of the methods below for more information.

Sincerely,
Aclara Support

AclaraConnect Portal Login: https://aclara.com/
1.800.892.9008
Please direct all emails to AclaraSupport@hubbell.com

Posted Mar 25, 2026 - 12:46 EDT

This scheduled maintenance affected: Aclara Metrum Cellular Portal.