AclaraONE Cloud MDM Maintenance Notification

Scheduled Maintenance Report for AclaraHosting

Completed

The scheduled maintenance has been completed.

Posted Dec 17, 2024 - 08:24 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 17, 2024 - 03:00 EST

Update

REMINDER:
Aclara will take a maintenance window to perform regular updates to the AclaraONE MDM environment. Details on the maintenance window are below.

AclaraONE Cloud MDM release 1.23 s2

Proposed Start Time: ~03:00 AM ET
Expected duration of maintenance period: ~6 Hours
Ingestion Disruption < 1 hours
UI unavailability < 15 minutes
Water/Gas Readings Impact ~ 1 hours
Electric Readings Impact < 10 minutes
I-HUB transaction Impact < 10 seconds

Following the maintenance window, Aclara will perform an additional validation of the AclaraONE Cloud MDM operations.
Validation Window: 09:00 AM - 11:00 AM ET

Thank you in advance for your patience and understanding. Please contact us at any of the methods below for more information.
If you encounter any AclaraONE loading issues after the update, please clear your browser cache and log back in.

Sincerely,
Aclara Support

AclaraConnect Portal Login: https://aclara.com/
1.800.892.9008
Please direct all emails to AclaraSupport@hubbell.com

Posted Dec 16, 2024 - 12:27 EST

Scheduled

Aclara will take a maintenance window to perform regular updates to the AclaraONE MDM environment. Details on the maintenance window are below.

AclaraONE Cloud MDM release 1.23 s2

Proposed Start Time: ~03:00 AM ET
Expected duration of maintenance period: ~6 Hours
Ingestion Disruption < 1 hours
UI unavailability < 15 minutes
Water/Gas Readings Impact ~ 1 hours
Electric Readings Impact < 10 minutes
I-HUB transaction Impact < 10 seconds

Following the maintenance window, Aclara will perform an additional validation of the AclaraONE Cloud MDM operations.
Validation Window: 09:00 AM - 11:00 AM ET

Thank you in advance for your patience and understanding. Please contact us at any of the methods below for more information.
If you encounter any AclaraONE loading issues after the update, please clear your browser cache and log back in.

Sincerely,
Aclara Support

AclaraConnect Portal Login: https://aclara.com/
1.800.892.9008
Please direct all emails to AclaraSupport@hubbell.com

Posted Dec 10, 2024 - 11:10 EST

This scheduled maintenance affected: AclaraONE Cloud Portal.