AclaraONE Cloud MDM Maintenance Notification

Scheduled Maintenance Report for AclaraHosting

Completed

The scheduled maintenance and related testing is now completed to ensure full searching functionality is restored, thank your for your patience.

If you encounter any AclaraONE loading issues, please clear your browser cache and log back in or open a support case via AclaraConnect.

Sincerely,
Aclara Support

AclaraConnect Portal Login: https://aclara.com/
1.800.892.9008
Please direct all emails to AclaraSupport@hubbell.com
Posted Jun 28, 2025 - 09:46 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 28, 2025 - 03:00 EDT

Scheduled

Aclara will take a maintenance window to perform some final data re-indexing for the AclaraONE MDM environment as related to the searching issue that occurred earlier this week on Tuesday, 6/24. During this time searching via the AclaraONE UI will be unavailable though other functionality and processes will be unaffected.

Proposed Start Time: ~03:00 AM ET
Expected duration of maintenance period: ~6 Hours

Following the maintenance window, Aclara will perform additional validation of the AclaraONE Cloud MDM operations to ensure search functions are fully operational.

Validation Window: 07:00 AM - 8:00 AM ET

Thank you in advance for your patience and understanding. Please contact us at any of the methods below for more information.

If you encounter any AclaraONE loading issues after the update, please clear your browser cache and log back in.

Sincerely,
Aclara Support

AclaraConnect Portal Login: https://aclara.com/
1.800.892.9008
Please direct all emails to AclaraSupport@hubbell.com
Posted Jun 27, 2025 - 07:14 EDT
This scheduled maintenance affected: AclaraONE Cloud Portal.