AclaraONE Cloud MDM Maintenance Notification

Scheduled for Dec 2, 03:00 - 09:00 EST

Scheduled

Aclara will take a maintenance window to perform regular updates to the AclaraONE MDM environment. Details on the maintenance window are below.

AclaraONE Cloud MDM Version 1.26 s3 Update

Scheduled date: 12/2/2025
Proposed Start Time: ~03:00 AM ET
Expected duration of maintenance period: ~6 Hours
Ingestion Disruption < 1 hours
UI unavailability < 15 minutes
Water/Gas Readings Impact ~ 1 hours
Electric Readings Impact < 10 minutes
I-HUB transaction Impact < 10 seconds

Following the maintenance window, Aclara will perform an additional validation of the AclaraONE Cloud MDM operations.

Validation Window: 09:00 AM - 11:00 AM ET

Thank you in advance for your patience and understanding. Please contact us at any of the methods below for more information.

If you encounter any AclaraONE loading issues after the update, please clear your browser cache and log back in.

Sincerely,
Aclara Support

AclaraConnect Portal Login: https://aclara.com/
1.800.892.9008
Please direct all emails to AclaraSupport@hubbell.com
Posted Nov 25, 2025 - 08:04 EST
This scheduled maintenance affects: AclaraONE Cloud Portal.
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