Completed -
The scheduled maintenance has been completed.
Dec 2, 10:05 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 03:00 EST
Scheduled -
Aclara will take a maintenance window to perform regular updates to the AclaraONE MDM environment. Details on the maintenance window are below.
Completed -
The scheduled maintenance has been completed.
Nov 22, 09:16 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 03:00 EST
Scheduled -
Maintenance Details: This maintenance event has been scheduled to apply updates to the Production servers and services.
Saturday - 11/22/2025, 3 am - 7 am est
Client Impact: This event affects Production servers and services only. The ability to access and use these systems will be unavailable periodically during this window. The actual impact should not exceed the scheduled time frame.
For product emergencies during or after patching please open a severity 1 or 2 support case through Aclara Connect, call 800.892.9008, or contact your primary within Aclara Support for assistance. Aclara Operations Support Center SaaS Operations – IT Client Services Aclara Support
Please note that all times listed above are Eastern Time.
Thank you in advance for your patience and understanding. Please contact us at any of the methods below for more information.